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SENYX Software
HomeCareersConversational AI Engineer
AI & Data

Conversational AI Engineer

Full-Time Hybrid Colombo, Sri Lanka

This role owns the conversational layer of our AI Voice Solutions — the systems that answer calls, chat with website visitors, and handle real customer conversations for our clients' businesses.

What You'll Do

  • Design and build conversational flows for AI call answering and website chat products.
  • Integrate speech-to-text, text-to-speech, and LLM-based dialogue systems into a reliable pipeline.
  • Tune conversations for accuracy, latency, and a natural, localized tone.
  • Work with clients to customize conversational AI for their specific use cases.

What We're Looking For

  • Experience with conversational AI, voice pipelines, or chatbot systems.
  • Comfortable working with speech APIs (STT/TTS) and LLM prompting/orchestration.
  • Strong debugging skills — conversational systems fail in subtle ways and you'll need to find why.
  • Fluency in Sinhala or Tamil is a strong plus given our localization focus.

Apply for this role

Your application goes straight to our hiring team and is saved for review — no email client needed.